HOURS

Monday-Saturday 
8:00am-9:00pm

ADDRESS

2681 Young Place

Kamloops, BC

rickbf@gmail.com

Tel: 250-320.7760

Policy and Guidelines

This policy is provided for you in order to have a clear understanding of what is expected from you and/or your child, as well as what is expected from Kamloops Guitar Lessons. By following these guidelines we will optimize the lesson time and keep the learning enjoyable and productive!
 
(Current as of November 19, 2017)

Cancellation Policies

 

  • Cancellation of a lesson must be made AT LEAST 24 hours (no exceptions) prior to the scheduled lesson time in order to receive a make-up lesson (for definition of a make-up lesson, please see below).  This includes leaving messages on the answering machine or by text

  • No shows or failure to notify me within 24 hours is considered a forfeited lesson

  • If you know of dates ahead of time where you/your child cannot make a lesson, please notify me 1 week prior

  • There are NO refunds on unused or cancelled lessons

  • Should you choose to take a break, unused lessons can be banked for you for a period of 3 months.  Unused lessons after that time will be considered forfeited.

  • Should you decide to stop taking lessons altogether, please give me at least 2 lessons notice

 

Make Up Lessons

 

  • Any lessons cancelled at least 24 hours ahead will receive a make-up lesson at a time convenient to both myself and the you/student.

  • Typically, make-up lessons take place at an alternate time/day within the week.  In some cases, the make-up lesson can be added before/after the next lesson time, enabling the student to have a 2 hour lesson

  • Make-up lessons not used after 3 months will be considered forfeited

           

Payments

 

  • All lesson fees are due in advance of your lesson 

  • Payments can be made via cheque, e-transfer, or cash

  • Cheques should be made out to Kamloops Guitar Lessons

  • If you require invoices, please email my bookkeeper at: nmlhayden@gmail.com

  • There are NO REFUNDS on unused or cancelled lesson

 

Holidays

Please advise me 1 week before you know you will have to miss a lesson

 

When Your Teacher Cancels

If your teacher cancels a lesson, you will receive a make-up lesson at a time convenient to both the teacher and the student.