Cancellation Policies

 

• Cancellation of a lesson must be made AT LEAST 24 hours (no exceptions) prior to the scheduled lesson time in order to receive a make-up lesson (for definition of a make-up lesson, please see below).  This includes leaving messages on the answering machine or by text

• No shows or failure to notify me within 24 hours is considered a forfeited lesson

• If you know of dates ahead of time where you/your child cannot make a lesson, please notify me 1 week prior

• There are NO refunds on unused or cancelled lessons

• Should you choose to take a break, unused lessons can be banked for you for a period of 3 months.  Unused lessons after that time will be considered forfeited.

• Should you decide to stop taking lessons altogether, please give me at least 2 lessons notice

 

Make Up Lessons

 

• Any lessons cancelled at least 24 hours ahead will receive a make-up lesson at a time convenient to both myself and the you/student.

• Typically, make-up lessons take place at an alternate time/day within the week.  In some cases, the make-up lesson can be added before/after the next lesson time, enabling the student to have a 2 hour lesson

• Make-up lessons not used after 3 months will be considered forfeited

           

Payments

 

• All lesson fees are due one (1) lesson in advance 

• Payments can be made via cheque, e-transfer, or cash

• Cheques should be made out to Kamloops Guitar Lessons

• There are NO REFUNDS on unused or cancelled lessons

 

Holidays

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Please advise me 1 week before you know you will have to miss a lesson

 

When Your Teacher Cancels

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If your teacher cancels a lesson, you will receive a make-up lesson at a time convenient to both the teacher and the student.